Free Template: Web Design Brief as a Client

A well-crafted web design brief is the cornerstone of any successful project. It ensures that your web design agency understands your vision, goals, and requirements. Whether you’re building a brand-new website or revamping an existing one, this guide will help you create a web design brief that sets your project up for success.

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Why Is a Web Design Brief Important?

A web design brief serves as the foundation for collaboration between you and the agency. It:

  • Communicates your goals, preferences, and requirements clearly.
  • Helps the agency estimate costs and timelines accurately.
  • Reduces misunderstandings and revisions by setting expectations early.

Key Elements of a Web Design Brief

Below is a breakdown of the key sections to include in your web design brief:


1. Company Overview

What to Include:

  • A brief description of your business.
  • Your mission, vision, and values.
  • The products or services you offer.
  • Your target audience and their demographics.

Why It Matters:
This context helps the agency design a website that aligns with your brand identity and resonates with your audience.

Example:
“We are a Birmingham-based ecommerce store specializing in organic seeds for vegetables, flowers, and herbs. Our target audience is gardening enthusiasts aged 25–60 who value sustainability.”


2. Project Goals

What to Include:

  • The purpose of the website (e.g., increase online sales, generate leads, raise brand awareness).
  • Key performance indicators (KPIs) to measure success.

Why It Matters:
Clear goals provide direction for the design and development process.

Example:
“Our goal is to increase online sales by 30% in the next 12 months by improving user experience and optimizing the checkout process.”


3. Scope of the Project

What to Include:

  • Details on whether it’s a new website, redesign, or migration.
  • Pages and functionalities required (e.g., blog, ecommerce, booking system).
  • Any additional services needed, such as SEO, copywriting, or photography.

Why It Matters:
Defining the scope ensures the agency can allocate resources effectively and provide accurate estimates.

Example:
“We need a website with 10 pages, including a homepage, product pages, an about us page, and a blog. Ecommerce functionality should include product filtering and a secure checkout system.”


4. Design Preferences

What to Include:

  • Examples of websites you like (and why).
  • Colour schemes, fonts, or styles you want to incorporate.
  • Your branding guidelines (if available).

Why It Matters:
Understanding your design preferences helps the agency create a website that matches your vision.

Example:
“We love the clean, minimalistic design of [examplewebsite.com]. The use of white space and easy navigation aligns with our brand.”


5. Target Audience

What to Include:

  • Who your website is for.
  • Their challenges, needs, and expectations.

Why It Matters:
Designing with your audience in mind improves user experience and increases engagement.

Example:
“Our audience is time-poor professionals who want quick access to organic gardening solutions.”


6. Competitor Analysis

What to Include:

  • A list of competitors’ websites you admire or dislike.
  • What you think they’re doing well or poorly.

Why It Matters:
This helps the agency differentiate your website and create a unique value proposition.

Example:
“We admire [competitorwebsite.com] for its user-friendly navigation but feel their checkout process is too complicated.”


7. Technical Requirements

What to Include:

  • Desired platform (e.g., WordPress, Shopify, custom build).
  • Integrations needed (e.g., CRM, payment gateways, email marketing tools).
  • Hosting and maintenance preferences.

Why It Matters:
Technical clarity ensures compatibility with your existing systems and avoids surprises later.

Example:
“We’d like the website built on WooCommerce, with integration to our Sage accounting system.”


8. Budget and Timeline

What to Include:

  • Your budget range.
  • Your desired launch date.

Why It Matters:
A realistic budget and timeline help the agency tailor their approach to your needs.

Example:
“Our budget is £5,000–£8,000, and we’d like the website launched within three months.”


9. Content Requirements

What to Include:

  • Whether you’ll provide content (text, images, videos) or need the agency to create it.
  • Specific content needs, such as product descriptions, blog posts, or stock images.

Why It Matters:
Content is critical to the website’s success, and this section clarifies responsibilities.

Example:
“We will provide product descriptions and images but need help with creating a blog and homepage content.”


10. Ongoing Support

What to Include:

  • Whether you need ongoing maintenance, updates, or training.
  • Expectations for post-launch support.

Why It Matters:
This ensures a smooth transition after launch and addresses long-term needs.

Example:
“We’d like ongoing maintenance for software updates and training on how to upload new products.”


11. Contact Information

What to Include:

  • The main point of contact for the project.
  • Their email address, phone number, and preferred method of communication.

Why It Matters:
Clear communication is essential for a successful partnership.


Tips for Writing a Great Web Design Brief

  • Be Specific: Avoid vague descriptions. The more details you provide, the better the agency can meet your expectations.
  • Prioritise Goals: Focus on the most important aspects of your website to prevent scope creep.
  • Encourage Questions: Let the agency know they can ask for clarification if needed.

Conclusion

A well-written web design brief is your roadmap to success. It ensures your agency understands your vision and helps deliver a website that meets your goals. By including all the necessary details and being clear about your expectations, you can build a strong foundation for collaboration and achieve exceptional results.

Ready to get started? Download our free web design brief template to guide your process!

Free Web Design Brief Template

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